Questions, issues, or feature requests? We're here to help.
The fastest path to a response is email. We read every message and typically reply within one business day.
| Channel | Address | Response target |
|---|---|---|
| General support | support@eagles.law | 1 business day |
| Security | security@eagles.law | Same day for critical reports |
| Privacy requests | support@eagles.law | Acknowledged within 2 business days; completed within 30 days |
If you can include these details, it helps us resolve tickets on the first reply:
No. Amicus provides general legal information and document assistance. It does not provide legal advice and using it does not create an attorney-client relationship. When a question calls for licensed legal judgment, Amicus flags it and offers a "Send to Attorney" action so you can route it to your firm's escalation contact. Always consult a licensed attorney for advice on a specific matter.
From the Contract Review screen, paste contract text or upload a file and choose a review depth — Standard, Deep, or Redline. Amicus returns an overall risk rating, a summary, an issues table colored by severity, a list of missing clauses, and redline suggestions. The result is general information; have a licensed attorney review any contract before you sign it.
Each chat answer carries a confidence rating of high, medium, or low, reflecting how well-settled and clearly-sourced the underlying legal information is. A low or medium rating, or an explicit escalation recommendation, is a signal to seek licensed legal review.
All of your data is stored on Google Cloud Platform in the United States. Secrets are held in Google Secret Manager with encryption at rest. See our Privacy Policy for full details.
Email support@eagles.law with the subject "Data deletion request" and include the email address associated with your account. We will acknowledge within two business days and complete the deletion within 30 days.
If you believe you have discovered a security vulnerability in Amicus, please email security@eagles.law with a clear description and reproduction steps. We ask that you do not publicly disclose the issue until we have had a reasonable opportunity to investigate and remediate.